Phase 01 — Discovery
Client Contacts Webhelp
A potential client reaches out through our website contact form, WhatsApp, email, or direct call. First response guaranteed within 2 business hours.
Website Form
WhatsApp
Email
Direct Call
2hr Response
Requirement Gathering
A dedicated consultant holds a structured discovery call to extract full project requirements — business goals, features, integrations, budget, timeline, and target audience.
Discovery Call
Business Goals
Feature List
Budget Scope
Timeline
Analysis & Technical Assessment
Our technical team deeply analyzes the requirements — feasibility, technology stack selection, architecture planning, risk identification, and effort estimation.
Feasibility Study
Tech Stack
Architecture Plan
Risk Analysis
Effort Estimate
Proposal, Quotation & SLA Agreement
A detailed proposal is prepared with full scope of work, pricing breakdown, milestones, team structure, and a legally binding Service Level Agreement. Client reviews and signs.
SOW Document
SLA Signed
Pricing Sheet
Milestones
Client Approval
Phase 02 — Design & Build
UI/UX Design & Prototyping
Our designers create wireframes, high-fidelity mockups, and interactive prototypes. Client reviews and approves design before a single line of code is written.
Wireframes
UI Mockups
Prototype
Brand Identity
Design Approval
Development & Coding
Agile development begins. Frontend, backend, database, APIs, and integrations are built in focused sprints. Daily progress updates shared with the client via dashboard.
Agile Sprints
Frontend Dev
Backend Dev
API Integration
Git Versioning
Daily Updates
Phase 03 — Quality & Launch
QA Testing & Quality Assurance
Rigorous multi-layer testing — functional, performance, security, cross-browser, mobile responsiveness, and load testing. Every bug is logged, fixed, and re-tested before sign-off.
Functional QA
Security Test
Performance Test
Mobile Test
Cross-Browser
Bug Fix Loop
// decision
QA Passed?
// Two Paths
✗ FAIL
Bugs Found → Fix & Retest
Issues are logged in Jira/Trello, assigned to developers with priority levels, fixed in a patch sprint, and sent back through QA cycle.
Bug Logging
Patch Sprint
✓ PASS
All Tests Pass → UAT
Clean QA report sent to client. User Acceptance Testing begins — client validates all features against original requirements before final sign-off.
QA Report
UAT Sign-off
Deployment & Go-Live
Zero-downtime production deployment. DNS configuration, SSL certificate setup, CDN activation, server hardening, and 72-hour post-launch intensive monitoring window.
Zero Downtime
SSL Setup
DNS Config
CDN Live
72hr Watch
Phase 04 — Growth & Support
24/7 Monitoring, Support & Optimization
Ongoing uptime monitoring, monthly analytics reports, proactive SEO optimization, security patches, feature updates, and a dedicated support channel — your long-term growth partner.
24/7 Monitoring
Monthly Reports
SEO Growth
Security Patches
Dedicated Support
Uptime SLA
Project Complete
Your Business is Live, Growing & Winning
From first contact to a fully deployed, optimized, and supported digital product — Webhelp Pakistan is your end-to-end technology partner built for long-term success.
2hrs
First Response
30 days
Avg. Delivery
99.9%
Uptime SLA
24/7
Support
Process Node
Decision Point
Branch Path
Active / Live
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